Frequently Asked Questions
Anything you want to know about Maven Edu can be found here!
Click on any question below to expand the toggle section and view the answer.
What is Maven Edu?
Maven Edu is a streaming platform where anyone can learn skills that can take their lives and professions to the next level. Stream anytime, anywhere, at your own pace.
What format do the classes take?
Maven Edu is designed to be an immersive learning experience. The curriculum for each Maven Edu class is designed by the instructor together with lessons that are an average of 10 minutes long. You are able to learn on your own time, so go at your own pace.
Maven Edu courses are designed to be as visually appealing and as practical as possible. We utilize multiple scenes, cameras, angles, alongside practical tools and helpful extras with each course to help students learn better by being more engaged and getting them started faster.
What do Maven Edu courses include?
When you purchase a Maven Edu course you have access to all course videos as well as all of the accompanying tools, worksheets, and other materials.
How do I take a Maven Edu course?
Maven Edu courses can be accessed from our main website on desktop, laptop, tablets, or other mobile devices. Maven Edu courses are entirely on-demand, which means that you can begin the course whenever you like, and there are no deadlines to complete it.
After enrolling in a course, you can access it by clicking on the course link you will receive in your confirmation email. After logging in, you can begin the course by navigating to the Account page > Enrolled, clicking on the course title, and clicking “Continue” into the Learning Management System.
How long is each class?
Each class contains 1-3 hours of video content that is split up into individual lesson videos that you can watch and re-watch at any time.
How long are the video lessons?
Each class can feature anywhere about 10-40 video lessons at an average of 5-10 minutes per lesson.
Do I have to complete the class within a specific time frame?
No! You can learn on your own terms in bite-size pieces or in a single binge. You have unlimited access to every class you purchased individually.
Am I able to interact with my instructor?
Currently Maven Edu does not provide this functionality. If you would like to contact your instructor or have a question, you can reach out to us using the Contact Form and we will try our best to pass the message along! While we cannot guarantee a response from our instructors, they will be informed, and as more access becomes available you will be the first to know!
Which topics are covered in the class?
Lessons for each course are listed on the course page. Scroll down to see the curriculum topics.
What type of device / browser do I need?
You can view classes on any internet-enabled device, on any modern browser.
You can stream anywhere, anytime, on mobile, tablet, and desktop devices.
What is your refund policy?
We offer a full refund up to 14 days after purchase and only if less than 25% of the course has been accessed and/or watched.
You can read and view our full Refund and Returns policy here.
If your refund request falls within our policy, you can request a refund using our Refund Request Form.
Is Maven Edu an accredited institution?
Maven Edu is not an accredited institution. We offer skills-based courses taught by real-world experts in their respective fields. Every course is reviewed by multiple internal and external parties to promote accuracy.
You can read our full Educational Disclaimer notice here.
Can I preview a course before buying?
Absolutely! All Maven Edu courses have introduction and preview lessons that can be watched before purchasing the course and even without having a Maven Edu account.
Scroll down to the curriculum section on the course page. Notice that preview lessons have a note icon of “Sample Lesson.”
When hovering over a Lesson with a dropdown saying “You don’t currently have access to this content” are not able to be previewed and require a course purchase to watch.
How can I pay for a course?
Maven Edu supports payments through credit cards using our payment processor Stripe. Stripe supports all major credit cards.
Your payment is secured using compliant methods. Maven Edu does not directly store any payment information.